Filipina Gifts

Where does Filipina Gifts deliver
Almost everywhere in the Philippines for free. Please check our coverage area

How do we deliver
We use LBC DHL and FedEx as our trusted carriers.

I was unable to include my card message
Your card message follows the payment routine. Sometimes the server may time out or if you have a pop up blocker it may prevent you from creating your card. Please and this will take you to the form page.

How will I know that the order has been received or delivered
Once the transaction was completed and approved the customer will be receiving a copy of an order confirmation slip right after the Credit Card Payment page. The order confirmation e-mail contains all information about the order, sender, payment and the recipient this also serves as the customers official receipt. Aside from that the customer will also receive confirmation and notification e-mail from Filipina Gifts that we processed and shipped your order and you will receive the carriers web page where you can track your order.

What will happen if I provide an incomplete or incorrect shipping information
It is the customers responsibility to provide accurate shipping information otherwise there will be a delay in delivering the order or the order will not be delivered and there will be no refund if the order is lost. If the order is returned to Filipina Gifts, we will refund the order less the cost of Shipping. But we will make every effort to make sure the gift is delivered. To avoid these incidents the customer must contact Filipina Gifts immediatly regarding the matter.

What will happen if the recipient is not available during the time of delivery or declared out of carrier coverage area
In cases wherein recipient is not available during the time of delivery or if there is no one available aside from the recipient, the carrier will return the gift to their shipping office and will post a message to inform the recipient that he/she has a gift and the responsibility will lies on the recipient to contact the carrier and arrange pick up or delivery of the gift from within 2 days from the date of delivery. If the item is returned to Filipina Gifts we will refund the order, less the cost of shipping, for this situation.

Does the gift look exactly the same as in the picture when delivered
Customers satisfaction is our upmost priority thats why Filipina Gifts ensures that the order will be similar to the picture shown in this web site unless the product is not available or out of stock thats the time some of the products features will be substituted like the size, color, shape or brand or the order itself will be replaced by another similar gift item with an equivalent or greater amount so that it will be delivered on time.

What if Filipina Gifts fails to ship the order on time
Although there were never been situation like this since the beginning in case of delayed delivery by the companys fault, Filipina Gifts will give discounts or credits to the customer the next time he orders. With the exceptions of national holidays. You will be notified if there is a delay for this reason. Filipina Gifts is not reasposible for delays resulting from the carrier.

What must I do if there are some changes in the delivery date or shipping information or some request
The customer should use the end order form to inform Filipina Gifts once the order is made, for any special changes or order request contact us immediatly since the package will arrive with in 24 hours in most cases. We will do our best to accommodate any and all of your request.

What forms of payments do you accept
We accept all major credit cards like Visa, MasterCard, American Express, Discover/Novus, Diners Club and now we accepting online checks and Western Union payments for those who would perfer not to use their credit card.

Is my order secure and safe
Filipina Gifts has its own security measures to protect our customers information against hackers and to avoid misuse or loss of data. We use 2checkout to proccess the customers credit card and online check information, it will be encrypted and indecipherable. A pop up window will appear to inform the customer that he is entering a safe and highly secured area. A closed lock will also appear at the lower left hand corner of the status bar to indicate that the page is safe secured.

Welcome to Filipina Gifts

Send gifts to the Philippines, fast and affordable service. Make a Filipina happy with our selection of unique gifts.

Affordable gifts and FREE Gift Delivery almost everywhere in the Philippines.
Please check our delivery coverage.
Please allow 2-3 days for delivery.

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